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How to Work with Software Development Companies – Part 2

January 17, 2020 By Scott

In Part 1 of How to Work with Software Development Companies, we covered the beginning of the engagement process though the proposal and negotiation phase. In Part 2, we’ll get more into estimates, SOWs and MSAs, and dealing with change orders followed by project delivery.

Project Estimate Efforts – Time & Money

Project PlanningOne way or another, when your only real costs are personnel, the adage time is money certainly applies. As does the Theory of Constraints. There’s a number of variations on this theme, but basically it’s along these lines: For any project, you have time, money and features. (Some add quality.) You can pick any two. In other words, you can spend more to buy less time, (though not always), or you can cut features for time, etc. etc. There are some that claim in the Age of Agile or for other reasons that this isn’t as true as it once was. They’re wrong. Common Sense doesn’t always hold up under careful scrutiny, but in this case, it does.

So what’s the point? The point is when we’re done with all the back and forth discussion, an estimate will be based on anticipated time to do something and the costs. So you will likely face potentially wide ranges of estimates depending on how easy/hard it is to estimate the tasks at hand. And software development is notoriously challenging to estimate. Discussions as to why are out of scope of this article, but suffice it to say, it’s a challenge. You will most likely get an early rough estimate. But for any project with deep complexity, chances are good some form of deep discovery will be required to get rational estimates. [Read more…]

Filed Under: Product Management, Tech / Business / General

How to Work with Software Development Companies – Part 1

January 17, 2020 By Scott

If you’ve been doing outsourcing for awhile, this article may not be for you. But if you’re new to it or feel like you may be missing something, maybe there’s some useful ideas in here for you. When working with any contract service, whether it’s a physical re-model of your corporate lobby or a multi-million dollar system that will change the world, many of the same considerations apply.

In this first part of How to Work with Software Development Companies, we’ll look at the beginning of the engagement process though the proposal and negotiation phase. In Part 2, we’ll get more into estimates, SOWs and MSAs, and dealing with change orders followed by project delivery. [Read more…]

Filed Under: Product Management, Tech / Business / General

When to Work with Software Development Companies

January 7, 2020 By Scott

Outsource - In HouseEvery single thing you do as a senior leader at your company is generally about delivering value. What this means will of course vary based on your firm and its many stakeholders. But one thing in our present state of affairs is clear enough: In just about any firm bigger than a corner lemonade stand, software is likely going to play a non-trivial role anywhere from being part of a strategically core competitive product, to playing a key role in business processes.

Depending on whose numbers you believe accurate, there’s about 20-23 million software developers in the world as of 2018. In the U.S., maybe 3.5-4.5 million. Discrepancies can easily be attributed to how you count. For example, are QA Engineers software developers? Is a mathematician who works on algorithms, but doesn’t commit code a software engineer? There’s some slop in the numbers. Whatever. Regardless of how you count talented software developers, right now there don’t seem to be enough. (Unless you happen to be pounding code yourself and enjoying having the hot career ticket!) Yes, thousands are in the midst of Python Boot Camps and “Yes, You Too Can Be a Data Scientist”  courses. Still, the bottom line for you as a senior manager is for your current emergency project or other ongoing needs, you don’t have the development resources on staff that you need. And depending on where you are, budget, and all the usual reasons, you may struggle to build internal teams in the currently challenging hiring environment for talent. If you’ve been doing outsourcing for awhile, this article may not be for you. But if you’re new to it or feel like you may be missing something, maybe there’s some useful ideas in here for you. [Read more…]

Filed Under: Product Management, Tech / Business / General

Innovator’s Dilemma – Why Can’t Large Firms Get Past It?

October 11, 2019 By Scott

Oh no. Not another article on someone’s idea about how to do corporate innovation. Yes. Sorry. Here it comes.

TL;DR version: Form a group. Make sure they’re actually entrepreneurs or have true entrepreneur mindset. Give them their own P&L. And get them away from the mothership. Is this always the best way? No. Of course not. But it’s something to consider. And here’s the long winded version as to why…

[Read more…]

Filed Under: Product Management, Tech / Business / General

Scott’s Home Office Tips

September 20, 2019 By Scott

There’s lots of lists like this of suggestions for how to set up your home office and such. I’m not going to try to re-hash a comprehensive list of such things; rather just share some items that I’ve found especially useful. Personally, while I have somewhat frequent business travel or meetings elsewhere, most of my work time is spent in my home office. Here’s what I’ve found. (Some of this obvious of course, but perhaps not always, or maybe there’s a useful perspective or two here. You will judge for yourself of course.)

[Read more…]

Filed Under: Tech / Business / General

Being There – My Tips for International Business Travel

November 16, 2017 By Scott

Alright then… here’s the last entry, Part 3, in my series on my tips for international business travel. Everyone’s got their own stories and techniques so I might not be breaking any new ground here, but, it’s the Internet so who doesn’t need some more random opinions, right? There’s a Part 1 for Getting Ready and a Part 2 for En Route if you’re interested.

Managing Jetlag

Just suck it up cupcake. There’s probably not a lot you can do. Tons has been written about this. Some say to manage your sleep cycles in a certain way, take this pill or that pill, use various types of blue colored light therapy, etc. etc. Any or all of these may work for you, but just realize… you’re in for some crappy times. Your circadian rhythm controls your body’s daily agenda. So the comings and goings of the sun define our days and nights. When we mess with our time zone, we’re just going to feel it one way or the other. And then there’s just the discomfort of travel in general. Maybe you’ll love catching up on some books or movies in all that in between time. But basically, even in the better seats you’re going to have hassles. You’re going to be either bugging the person on the aisle because you have to use the bathroom or you’re getting your elbows smashed by the drink cart or whatever because you’re in the aisle. You weren’t so sloppy in planning that you ended up in a middle row for 10 hours, did you? Wow. That sucks. (Done it. Hate it.) [Read more…]

Filed Under: Tech / Business / General

En route – My Tips for International Business Travel

November 13, 2017 By Scott

Welcome to Part 2 in my short series on Tips for International Business travel. And once again, (as if there were any doubt), I’m no expert here. But I do have some hard learned lessons to share, so here you go… (oh, by the way, if you like to do things in order, check out Part 1: Getting Ready.)

Terminals, Missing Flights, Customer Service

There’s apps out there like GateGuru that can help you figure out what might be available at various terminals in terms of snacks and services. Unfortunately, you really can’t fully trust these things. They’re really good. And useful. But things do change and as much as they may try to stay up to date through buying syndicated data sources, doing their own research and crowdsourcing, they don’t always keep up with all changes. [Read more…]

Filed Under: Tech / Business / General

Getting Ready – My Tips for International Business Travel

November 12, 2017 By Scott

When I was first starting to travel for business I got really excited about my first business trips. While I still like to explore, more of the practical comes to mind before bouncing off to wherever. There’s a lot of stuff I would have liked if someone had told me way back when. For any seasoned business travelers who come across this, chances are you’ll either just nod your head or maybe have a couple of changes or things to add. But if you’re early in your career and end up headed for wherever, maybe some of this can help. My motivation for doing this? Just yet another trip with some excess time to kill. My experience? Years ago, spent a couple of years on a plane at least every few weeks. Then add a couple of gigs involving weeks long stays overseas. Anyway… this will be a three part series… Getting Ready, En Route and Being there. Here we go…

Documents

This is too obvious perhaps, but it should be at the top of any such list. Copies of your passport, plus copies in some online service. Personally, I bring my passport card as well as my passport. It’s technically not valid for use in crossing for many places, but as ID it’s fine for the most part and this way I can leave my passport in my room safe. (Which maybe can’t be wholly trusted, but better than in my pocket all the time.) Note, however, there are some countries where foreigners are required to have their passports with them.

[Read more…]

Filed Under: Tech / Business / General

The NFL Marketing Problem – Again

September 22, 2017 By Scott

Empty Football StadiumMaybe enough digital ink has been spilled already, but here’s the thing… something else showed up in my newsfeed recently that made me think, “You’re kidding, right? No one’s buying this.” (It was the AdAge Article: Out-of-Home Viewing Erased the NFL’s Ratings Deficit Last Season.) As product people, some of us focus on features, functions, benefits. And others on marketing. However, all of us should at least be interested in marketing and what the NFL faces now is a really interesting marketing business case. Whatever your level of interest in football might be, or your belief in some of the league’s issues, the legal monopoly that is the NFL has massive economic impact. While there’s some argument as to whether a stadium or Super Bowl has net positive impact on a city, (when you add in taxpayer subsidized stadium builds, etc.), football nevertheless generates massive economic activity overall. As a result, the challenges the marketplace faces should be of interest from a marketing perspective.

[Read more…]

Filed Under: Marketing, Product Management

Another Reason You Might Have Trouble Recruiting

July 20, 2017 By Scott

This – long – post is a reaction to more than a handful of recent conversations I’ve had with friends or networking friends who have had some sub-optimal experiences lately in various company’s recruitment practices. (Actually, these have been some piss-poor really @#$@#$ experiences. I’m just trying to clean things up a bit.)

What’s the Problem?

Employee Candidates WhisperingThere’s some big, obvious reasons you could have trouble recruiting. Maybe your company/brand reputation is lousy. Maybe you’re not paying enough. Maybe you have some crappy managers and one or both online networks and the whisper network knows it. (After all, it’s become a cliche that people often don’t so much leave a job or a company so much as a manager. Not always true of course. But often enough the case.)

There could be a whole lot more reasons you’re having challenges getting the right people in the right seats. But here’s a new pair for you to consider. Horrible initial contact and really bad Application Tracking Systems and Candidate Evaluation Processes. As a hiring manager, you might have limited control over this sort of thing at a larger company where Human Resources is in control of such systems. But if you’re senior enough at your company, you may want to take a peek at these things because they may be hurting you. This blog post was motivated by a couple of my own experiences along with discussions with others who’ve had similar – or worse – experiences. It could be just a statistically random blip with a raft of recent issues of which I just happened to become aware. Or things could be getting worse in some cases. So I’ll just throw these thoughts out there into the world and you can take them as you will. [Read more…]

Filed Under: Product Management, Tech / Business / General

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