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Why the Best Web3 Products Feel Less Like Crypto

May 4, 2026 By Scott

For too long, the crypto space has been obsessed with selling the “engine” of the blockchain. Whitepapers of new projects focused on technical features and used a special jargon (e.g. words like “gwei” “slippage” and “hash”). It was like showing users the gears, the grease, and the technical specifications of a new car model, and then wondering why the general public wasn’t buying it.

It finally seems that in 2026, maybe this attitude is giving way to better product sense. Successful Web3 products are starting to make the technology invisible. Or at least trying. They have finally realized that users don’t care about features for their own sake, but instead about the benefit they get.

The era of “crypto-first” because it’s some self-sovereign anti-establishement thing that’s good for you is dead. The era of “stealth Web3” has begun. Here are some guiding principles for this new era.

[Read more…]

Filed Under: Crypto, Marketing, Product Management, Tech / Business / General, UI / UX, Uncategorized

AI Ethics: How Should WE Treat THEM

March 31, 2026 By Scott

Most AI Ethics talk is about how we should manage our new tools in terms of their output and actions with regard to us. Not the other way around. I wanted to explore the other side. There’s been some thought and work in adjacent areas, and I’ll cover that. What I’m interested in considering is this… What does routine casual, dismissive behavior or even contempt toward human-like AI do to harm to our human character, habits, empathy, and social norms? Are there things we should be doing in our designs of these tools to nudge towards outcomes that don’t end up degrading our own humanity? This is about concerns regarding the potential for human self-corruption, not machine victimhood. Most AI ethics asks how AI should treat us. I want to ask what our treatment of AI may be doing to us from an ethics and morals perspective, not just general cognitive issues.

[Read more…]

Filed Under: Product Management, Tech / Business / General, UI / UX

Are Boomer & GenX Workers About to be More Valuable?

February 19, 2026 By Scott

This isn’t about a contest about what cohort is more or less valuable in general. Everyone is of course different. It’s an exploration into different types of skillsets, some of what’s been going on lately with AI and challenging some assumptions.

What I want to try is to run a thought experiment about workers in general and ageism in particular. With all the talk of AI displacement, I keep wondering if there’s a less dystopian view. A lot of roles may change or vanish, but we could also see growth in niche areas. And maybe the loud claim that “we won’t need so many people” turns out to be overstated. If so, do deep skills and hard-earned judgment become more valuable, not less?

Some companies who claim they’ve cut staff thanks to AI may discover they cut too deep, losing exactly the people they really need. Meanwhile, expertise may be repriced. AI is impressive, but has limits, even if it can hollow out early-career task bundles. That raises the value of people who can frame problems, validate outputs, and own outcomes. I’m a heavy user of modern AI tools and workflows, yet even with the “Something Big Is Happening” hype, there still seems to be plenty of room for talented, experienced humans See Joe Procopio’s “It Turns Out, AI Agents Suck At Replacing White-Collar Workers” for one of many examples.

Maybe this sounds naïve, but perhaps multiple cohorts will remain valuable, just in different ways. Through it’s looking to be a rocky transition. Yes, Skynet could wake up next week, but there’s also a world where things mostly work out fine. I know I’m supposed to say “if you’re not using AI in the shower to automate everything, you’re doing it wrong.” I’ll work on the clickbait. For now, let’s talk about what’s actually changing. By the way, that’s quickly become the clickbait headline style I find most ridiculous. Maybe it’s just my feed, (or maybe I am doing things wrong), but have you noticed how many use that framing, “If you’re still doing X – or not doing Y – you’re doing it wrong?” Since just about everything is about context, these seem especially foolish attempts at FOMO.

Kids These Days

Younger generations, (however you want to personally define that), are often far more fluent with modern tools than those of us in the GenX plus cohort were at their age. (Obviously in some cases, some of the tech wasn’t even there.) And they’ve grown up swimming in information; more volume, more variety, better teaching methods. But by definition, most early-career workers have limited lived experience. They may have had a few jobs in high school and college, maybe even a small side hustle, but the rest has been school, hobbies, and a first job or two. Their tech, however, is moving incredibly fast. One interaction I found highly amusing was when my 20-something nephew commented on something my elementary school age daughter was doing and said, “yeah, we didn’t have anything like that when I was growing up.”

Through all of this, or perhaps due to all of this, some may also have less intuition than older cohorts did at the same age, not because they’re incapable, but because so much is abstracted away. More services handle more of life, reducing cognitive load in ways that can erode “practice-based” skills (navigation via GPS is the cliché example). Sol Rashidi calls this “Intellectual Atrophy™.” Even if that term is AI-focused, the broader pattern predates LLMs. And yet, younger workers can be astonishingly capable especially in tech while still missing some “common sense” that usually comes from scar tissue plus environment.

[Read more…]

Filed Under: Marketing, Product Management, Tech / Business / General, UI / UX

Maintaining Healthy Cognition Living With AI

February 16, 2026 By Scott

We all have a choice about how we use these new tools. And if you are a parent, how you teach your kids to use them. If you lead a team, the same questions apply. How should your business use them, and where do they add value for your people and customers?

This is an exploration of the “why” behind a lot of what is going on. I reference behavioral research along the way.

This will not be “Here’s how you build a chatbot to take over the world tomorrow.” Or “this will replace your workforce tomorrow.” It is also not a “Here’s what you should do checklist,” though there are practical ideas near the end. Think of it as a tour of how AI can shape how we live, work, and think, with background on how it works and perspectives you may want to consider for yourself, your teams, and family. The topics are not new, and not all original. The goal is to revisit common themes and add depth by getting closer to their primary drivers. Not just what to think, but why the assertions may be true.

Note: this is a long form article, not the usual LinkedIn bullet points. Some articles get built in bits and pieces over several years as I learn about a topic They’re really my research notes. I usually include a quick summary up top. Not this time. This one is for deep background and context. I think these issues matter for the next set of our collective societal decisions. If you want a “what can I do right now” checklist, this isn’t it.

[Read more…]

Filed Under: Product Management, Tech / Business / General, UI / UX

Bot Convergence for a 24/7 Economy

February 6, 2026 By Scott

There’s a lot going on right now. But I’m sensing there’s a unifying theme. I think it’s something to do with driving towards a fully always on 24/7 economy. As crypto truly merges with traditional finance (TradFi), and AI continues in its overall capabilities plus agentic and bot autonomy, what do we get? Or rather, what are we driving towards; good, bad or otherwise?

I like to try to write about things related to digital product management or at least somewhat practical things. This isn’t that. This is more digital culture and culture in general. These are just some thought explorations I’ve had while playing across multiple technologies. It’s an attempt to look around a few corners based on an admittedly vague sense of where some of these things could be converging. And it’s going to feel like a somewhat random walk to try to get all the puzzle pieces in place. And there are several pieces. I promise I’ll eventually get to a point though.

If you have other things to do, now’s the time to bail out! Otherwise…

[Read more…]

Filed Under: Crypto, Product Management, Tech / Business / General, UI / UX

Web3 / DeFi Trust Deep Dive

January 2, 2026 By Scott

We should understand the nature of trust in some of our newer evolving financial systems, especially as they merge or outright collide with traditional systems. Part of the whole sell for DeFi is about being able to securely transact in so-called – and unfortunately labeled – trustless environments. What “trustless” really means and enables here is permissionless execution without dependence on discretionary gatekeepers. Or rather, trust comes from sources other than the default historical authoritative nature of traditional centralized institutions within traditional finance, as enabled and regulated by government. Regardless of whatever more self-sovereign dreams of DeFi may have been or remain, this realm does not eliminate the influence of law, regulation, or government, especially once assets touch the real world. Still, DeFi reduces reliance on operational discretion of institutions, and provides a variety of new values from Global, always-on settlement to programmable money, interoperability, inclusion, and so on.

[Read more…]

Filed Under: Crypto, Tech / Business / General, UI / UX

Identity Phonership – You, Yourcellf

December 15, 2025 By Scott

First off, apologies for the bad puns in the headline. I am a dad though. So bad dad puns just come with the territory. Here, I saw a chance for a double, so had to take it.

Today it’s time to discuss some pros, cons, risks, and mitigations for the reality that our cellphones have accidentally become our gatekeepers to all manner of things digital. And often physical as well. You likely already know how integrated, (and dependent), a lot of digital activities have become on our mobile devices. But how? And what might this mean? Smartphones as identity gatekeepers has been discussed before. However, what we’re experiencing now in the mid 2020s is arguably a new level.

How did our cell phone companies become the gatekeepers of our identities?

How many things now push for multi-factor authentication via our smartphones? There’s products where it seems if you don’t have a smartphone, you’re simply not going to be able to participate. How might this play out? Do phone companies know about this? Of course. Will they try to exploit this role to just extract more fees given they’re arguably in strategically poor commodity businesses with competitive margin pressure?

Phones are no longer just credentials; they’re becoming identity custodians. Security is often thought of as three things: What you have, (such as debit card), what you know, (PIN code), and what you are, (biometrics.) With our phones we seem to have shifted from just something you have to the thing that vouches for everything else.

Recovery, coercion, or loss were not first-class design considerations.

[Read more…]

Filed Under: Marketing, Product Management, Tech / Business / General, UI / UX

Product Lessons from DeFi’s Rise

November 6, 2025 By Scott

If you follow crypto, you’ve likely noticed the rise in DeFi activity the past several months. As Traditional Finance (TradFi) evolves and co-opts parts of crypto, we’re seeing emergence of a hybrid model called Centralized Finance (CeFi) and watching what may be an inflection year. Every year seems like “the year of SOMEthing,” but with trillions finding new pathways, it seems a fair statement now. Growth of Decentralized Finance (DeFi) despite easier Central Exchange (CEX) options is telling. DeFi remains difficult and risky. Yet it’s growing as percentage of crypto activity. Some of this may be episodic, but it reveals a deeper signal about marketplace pain points: users will endure hardship just to escape worse systems. It’s a story of value over comfort, like drivers taking a pothole-filled detour to avoid a toll road they no longer trust, but there’s someplace they’ve just got to go.

[Read more…]

Filed Under: Marketing, Product Management, Tech / Business / General, UI / UX

Agentic & AI Business Safety for Product Managers – Part 1

September 29, 2025 By Scott

TL;DR

Following are some things I’ve been coming across as I work, (and play), with some of our new tools. These days, whatever your level in Product, chances are you’re building or at least looking at something involving Agentic workflows or AI.

Given the increasing ease of use of new tools, you’re probably working directly with them. Hint: Even if you’re a CPO or VP, if you’re not getting your hands dirty, you’re similar to the CEOs as recently as the 1990s who were proud of the fact that they didn’t use email. Is that really the box where you’d like to constrain yourself? As with so many things, you don’t likely need to be an expert here. You just need to understand what the tools in your box can do and certainly some of the risks we face. Whether as Individual Contributor (IC), or senior manager, there’s risks and basic practices you need to have on your checklist that should be table stakes. Many of us now build with Low Code No Code or are VibeCoding our way to MVPs. Great. These tools are awesome for prototyping. For production though?

Watch out.

Stop here and just ponder that thought if you like. For details… read on. (Note that some of the upcoming examples are for any product person, whereas others are for more technical PMs or their developer partners. Regardless, they should give you a sense of what kinds of things you need to check off your list.)


[Read more…]

Filed Under: Product Management, Tech / Business / General, UI / UX

Teach Your Children (AI) Well

August 28, 2025 By Scott

This is for parents of school age children, which is generally elementary through middle-school age, but some consider it the full K – 12 period. Some of us may be AI builders. Others users, and some wish it would go away. Regardless, we have to help our kids navigate another technology. It’s another amazing tool, carries some risks, and maybe another distraction. I’ve written about AI GPT Safety & Issues for Kids earlier. This is more about some specific things to consider doing as a parent. This isn’t coming from a professional educator. Just a parent who works with these tools. I couldn’t find a good guideline to use with my own family. Most things I found were about safety or overly generic. So I’ve tried to make one.

What’s next is first some background regarding this area and then the Specific Guidelines. BUT YOU CAN SKIP THE BACKGROUND IF YOU LIKE and head right down to the section: Specific Guidelines for Teaching Kids

[Read more…]

Filed Under: Tech / Business / General, UI / UX

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